top of page
-
Who is Expo Auctions, and what services do you provide?Expo Auctions is a premier auction and fundraising management company specializing in live and silent auctions for Association Annual Meetings, Conventions and Conferences supporting Scholarships, Foundations or other GiveBack Opportunities. We provide auction planning support, item procurement plans, mobile bidding technology, and innovative strategies to maximize fundraising success.
-
What makes Expo Auctions different from other auction companies?We don’t just run auctions—we create unforgettable fundraising experiences. We provide top-tier technology, strategic consulting, and tailored auction solutions to optimize revenue. Our proven process, generates more revenue, saves very valuable staff time and creates a memorable experience for your attendees. We are the proud winning of the 2023 IAEE Business Innovation Solution Award for the innovation and processes we bring to our auctions for the industry.
-
How long have you been in business, and what experience do you have with nonprofit fundraising?Expo Auctions was founded in 2014 by Tony Rissley, a seasoned auctioneer and silent auction aficionado with 20+ years of experience in silent and live auction fundraising. We have helped hundreds of organizations raise millions of dollars through dynamic, engaging auctions.
-
What types of organizations do you typically work with?Our core business is working with trade associations of all sizes who have a foundation, scholarship fund, PAC or other giveback program that needs some extra love. We also love referrals and work with school foundations, local charities and other fundraising organizations. Whether you’re hosting a gala, conference, or annual meeting, we can tailor an auction to fit your needs.
-
Do you specialize in live auctions, silent auctions, or both?We specialize in both. Our live auctions feature our very own professional auctioneer, Tony, while our silent auction management is our bread a butter where we leverage our experience, expertise and mobile bidding technology for a seamless experience.
-
Can you help us even if we’ve never done an auction before?Absolutely! We guide first-time auction hosts through every step, from planning and promotion to execution and follow-up. This includes all solicitation templates, schedules, donor forms, suggested items to onsite management and making sure everyone has the item they bid on. The best part, the check (ACH) when it’s all finished.
-
Do you provide services for virtual or hybrid fundraising events?Yes! We offer virtual and hybrid auction solutions, including live-streamed auctioneering, online bidding platforms, and remote engagement strategies.
-
How far in advance should we start planning our auction?Planning never stops and too early is always a good thing but Ideally, 4-6 months in advance, but we can work within tighter timelines if needed.
-
Can you help us select the right auction format for our event?Yes! We assess your audience, goals, and event structure to recommend the best format—live, silent, online, hybrid, or a mix.
-
Do you provide auctioneers, or do we need to hire our own?Our Founder and CEO, Tony went to the World Wide College of Auctioneering and continues to hone his craft by diving deep into the Improv scene studying at The Second City Chicago. He just wants to get on stage and get better each time, through 2025 if you choose our onsite with online/mobile bidding management package, he will do a Live Auction for no additional cost.
-
Can we incorporate entertainment, speakers, or other engagement strategies into the auction?Absolutely! We specialize in blending auctions with entertainment, including improv, sketch comedy, and keynote-style engagement.
-
How do you help us maximize audience participation and bidding excitement?We use a mix of professional auctioneering, strategic pacing, humor, storytelling, and real-time engagement tactics to keep bidders active and invested. Every bidder that registers also gets strategic text notifications throughout the duration of the event.
-
What technology or software do you use to manage the auction?We use cutting-edge mobile bidding and auction management software to streamline bidding, checkout, and donor engagement.
-
How do you handle mobile bidding for silent auctions?We provide a user-friendly mobile bidding platform that allows attendees to bid via their smartphones, receive outbid notifications, and check out seamlessly. No App to download. We are all mobile link based. Easy to hyperlink on your website, scan a QR code or add a Silent Auction Button to your show app.
-
Can you integrate our auction into an existing gala or conference schedule?Yes! We work with your event team to fit the auction seamlessly into your program while maximizing fundraising potential.
-
Can you help us secure high-value auction items?Yes, We have sourced the best consignment items including but not limited to; Art, Authenticated Memorabilia, Jewelry, exclusive experiences and packages.
-
What types of auction items tend to generate the highest bids?Travel experiences, VIP event access, unique dining experiences, premium alcohol packages, and one-of-a-kind memorabilia tend to perform best.
-
How do we encourage our members, sponsors, and partners to donate items?We provide templates, strategies, and outreach guidance to help you secure quality donations from your network.
-
Do you offer consignment auction items? If so, what is the cost?Yes! We offer high-value consignment items with no upfront cost—we split the net revenue 50/50. Consignment is where this business started in 2014 and we have a proven success rate with curating the right items for each event. Don’t worry about this, let the experts curate the hottest and most profitable items for your demographic.
-
How do we ensure our auction items are displayed and promoted effectively?We help with item descriptions, professional photos, strategic placement, and pre-event marketing to maximize interest and bids.
-
Do you provide training or coaching for our team on how to engage bidders?Yes! We offer training on bidder psychology, auction pacing, and real-time engagement techniques.
-
What are the best strategies for securing sponsorships for the auction?We help you package auction sponsorships attractively, offering branding opportunities and exclusive VIP experiences.
-
Do you offer marketing materials, templates, or social media support?Yes! We provide customizable marketing assets to promote your auction effectively.
-
How do you help us promote our auction to maximize participation?We offer marketing strategy consulting, email templates, social media campaigns, and on-site engagement techniques.
-
What percentage of the funds raised does Expo Auctions take?We are very transparent with our listed management fees and we do NOT take a percentage of your auction sales. We encourage you to pass the Credit Card Fees onto the winning bidder or else we subtract the Credit Card Fees.
-
Are there any upfront costs or hidden fees?We provide transparent pricing with no hidden fees. We take our management fee and consignment cut out of the total reconcile then send you a check or ACH transfer for your auction proceeds.
-
Do you handle payment processing and tax receipts for winning bidders?Yes, our technology facilitates secure payment processing, and we provide emailed receipts with tax-compliant language.
-
How do you manage refunds, disputes, or issues with auction winners?We have clear policies in place to handle disputes, including item descriptions, return agreements, and communication protocols. If a chargeback or dispute happens, we do our best to mitigate that and get it corrected with your donor. If we are not successful, your event is ultimately responsible and we will have to invoice you the chargeback and any fees with the dispute.
-
Can you help us improve our auction for next year?Yes! We conduct post-event evaluations and strategy sessions to refine and improve future auctions.
-
What are the best practices for thanking donors and bidders?We provide templates and strategies for personalized thank-you messages, social media shoutouts, and post-event engagement.
-
How soon after the event do we receive the funds raised?Funds are typically processed and distributed within 7-14 business days after the close of the auction or the last person pays, whichever comes first.
-
Do you provide post-event reporting and analytics?Yes! We deliver detailed reports on bidder activity, revenue breakdowns, and engagement metrics.
-
How do we handle checkout and item distribution efficiently?Our platform streamlines checkout, and we provide best practices for item distribution and winner communication. This is always organized chaos but that’s why you hire the professionals. We distribute winnings onsite and make sure any winnings that are not picked up are shipped to the winning bidders.
bottom of page